Est. 1991 · Chicago — Las Vegas — Orlando
Not just equipment
“Even though we all spend the better part of each day talking, thinking and living technology rental equipment, it’s really service that we sell.”
Two financial guys and a service obsession
Hartford Technology Rental was founded in 1991 by a couple of financial guys who really understand customer service and who have spent 80 years between them exceeding their customers’ expectations. We’ve surrounded ourselves with a team of extraordinary people who share our two founders’ vision of caring about customers and providing first-class technology rental products and service.
We’ve got a saying: even though we all spend the better part of each day talking, thinking and living technology rental equipment, it’s really service that we sell. That’s where our tag line comes from — “Not just equipment.”
Our job is to make your life easier — at least in the area of technology. We provide technology rental equipment, lots of it, and we make sure it’s new, well cared-for and from industry-leading manufacturers. But more importantly, we’ll help you make it work for your event, conference or office. We have a passion for details and will execute flawlessly: at all levels of our company, we act like partners and think like innovators.
Oh, and did we mention that we really like what we do?
Five principles, since day one
The operating standard
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Integrity
The highest standards of business ethics, on every order and every invoice.
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Service excellence
The level of service we would demand for ourselves — before, during and after the event.
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Teamwork
Shared, collective responsibility for every rental that leaves a depot.
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Innovation
Continuous improvement in the fleet, the process and the technology behind both.
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Economic value
Excellent value for clients while meeting our obligations as a business.
The people on the other end of the phone
Who we are
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Co-CEO
Anthony R. Graffia
Tony co-founded HTR in 1991 and serves as its co-CEO. From 1978 through 2005, he started, served as Chairman, and then sold one of the largest computer leasing companies in the Midwest, and he still serves as Chairman of several successor technology companies. From 1973 to 1978, Tony was Treasurer of Mutual Leasing Associates, a Chicago-based regional leasing company, and prior to that was a staff auditor with Grant Thornton. He is a Certified Public Accountant.
His vast experience in the manufacturing and marketing of technology products provides HTR with extraordinary leadership, financial discipline and creativity in analyzing and structuring sophisticated solutions for our customers.
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Co-CEO
John B. Ward
As co-founder and co-CEO, John has invested 40 years in being an entrepreneur. During his career, he has started five companies and served on numerous corporate, university, association and charitable boards. Currently Hartford benefits from his focus on sales and customer service and his unwavering attention to detail. His broad industry knowledge has helped shape Hartford into an organization that offers not only the best technology rental equipment in the industry but also the most attentive service.
“Think like your customer’s partner, not just his supplier. That’s why we’re in business.”
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Regional Sales Manager
Mark Ferro
Mark has an extensive technical background, loves solving problems, and brings 17 years of experience in providing total solutions to all types of businesses for short-term rental projects. After a nine-year stint opening and then running the Washington DC office for a publicly held competitor, Mark opened HTR’s Washington DC office. The quintessential entrepreneurial manager, Mark leads from the trenches with an accomplished and experienced team committed to making sure your next short-term project is a success.
Problems, obstacles, an upcoming project where you’re not sure what you need? No problem. Mark is the consummate idea man who thrives on the challenges that complex events and short-term rental projects sometimes bring.
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Vice President of Sales
Dan Kallen
Dan brings over 20 years of sales and expert project management to your doorstep. After working for NBC for five years, Dan joined Hartford’s Chicago office. During his ten years with Hartford, he has structured complex equipment, audio visual and communications packages for large trade show events, Fortune 500 companies, and lots and lots of much smaller organizations. He currently serves as President of the industry’s largest trade association, the International Technology Rental Association.
Whether you need a single laptop or on-site project management at a large event, Dan will give you his full attention to ensure every detail goes as smoothly as possible. Plain and simple, customer service is the single most important aspect of Dan’s job.
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General Manager
Peter Kutrumanes
Pete brings over 18 years of experience in IT and AV related projects. Prior to joining HTR, Peter was an assistant trader at Comdisco, one of the largest IT service and leasing companies in the world. He then joined ICC Enterprises as Vice President and Director of Operations, where he was instrumental in growing it into one of the country’s largest IT and A/V rental companies. He has been with Hartford for over a dozen years.
Such extensive, hands-on experience has helped him be sensitive to the needs of our clients and fully comprehend the complex business-related issues that are part of our industry. In the small amount of time we let him out of the office, Pete volunteers with several feed-the-poor organizations and helps coach youth basketball.
Three depots. Any venue, overnight.
Plus a Washington DC office
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Years in rental
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Products in fleet
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States served
24/7
Technical support
Same-day response on every request